50% less manual log analysis
Hours saved per incident for engineers.
Case study · 5 August 2026
AI-powered network observability for a major telecommunications provider
A major North American telecommunications provider partnered with MIR Digital Solutions to modernize its network operations using PulsarOps AI.
Summary
The provider faced fragmented troubleshooting workflows, complex multi-vendor environments and reactive vulnerability management. It put in place an AI-powered observability platform to automate event correlation, improve network visibility and strengthen security awareness.
PulsarOps AI brought intelligent insights, conversational troubleshooting and proactive vulnerability intelligence into one platform. It helped improve operational efficiency, reduce manual effort, speed up issue resolution and move network and security management from reactive to proactive.
Highlights
What the team got.
AI assistant with syslog search
Ask questions and get insights in seconds.
Real-time streaming and historical data
Both handled through one set of intelligent pipelines.
Vendor-neutral hardware troubleshooting
Triage and planning support at the device level across mixed environments.
Scope
What the platform was brought in to do.
- Augment the existing core and service network operations teams.
- Avoid an expensive platform integration across two separate operations teams.
- Help operations teams troubleshoot through interactive search.
- Find trending changes in the network.
- Search across all syslogs and config files for patterns.
- Remove time-consuming log reviews on individual network devices.
- Help with hardware troubleshooting and upgrade planning for routers, switches, firewalls and load balancers.
- Ingest historical and real-time data.
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